It should work on any normally configured Hot Spot at a airport, hotel etc via the web browser log on. It should work on any domestic wireless network with the appropriate ports forwarded. I use mine on three home networks I have access to and have used it in hotels and airports across the world with no problems.
Assuming you can make calls on your usual wireless network OK then
if you can log on to other networks and are assigned an IP number then it may be a port forwarding issue. On the left hand side of the WIP330 screen you will see the SSID of the local network you are connected to; if you can see this but can't make or receive calls then it is most likely a port forwarding or firewall issue.
http://wip330.110mb.com/